by Silvia Vergani | Feb 2, 2022 | Internal communication, Training & Public speaking
We are not racist, homophobic or sexist. But, when meeting a man and a woman in a law firm, almost all of us tend to think he is the attorney, and she is his assistant. And almost all of us tend to address foreigners informally, or refrain from choosing pink clothes...
by Silvia Vergani | Nov 25, 2021 | Internal communication
The Great Resignation is featuring record-breaking numbers. In the US, the quit rate – the share of workers who voluntarily leave their jobs – hit a new record of 3% in September 2021, says the Bureau of Labor and Statistics. Over 20 million people left their...
by Silvia Vergani | Feb 16, 2021 | Internal communication, Storytelling
Win a battle without crumpling is not enough. Obstacles need to become a new energy: antifragility is the watchword Resiliency is among the most used (and abused) buzzwords of the last year. Coming from material physics to state the ability to resist a hit without...
by Silvia Vergani | Sep 28, 2020 | Crisis Communication, Internal communication
In crisis management, we are used to consider the human factor from a ‘hard’ point of view, taking care of people physical health, safety, privacy, etc. One the lessons we can learn from Covid-19 is that its ‘soft’ side should always be in the radar. Covid-19 pandemic...
by Silvia Vergani | Jan 30, 2020 | Internal communication, Training & Public speaking
Injecting a gaming experience into a training program increases its effectiveness and overall user engagement. We have been talking of gamification since 2004, but it became a buzzword in 2010 after professor Jesse Schell’s speech at Dice Conference in Las...
by Silvia Vergani | Oct 1, 2019 | Internal communication, Social media & Digital PR
There are lots of valid reasons to encourage employees to be active on social media. But clear policies and a good degree of maturity are absolutely needed. Today brand communication is less about company contents on official channels, and more about people and their...
