by Silvia Vergani | Apr 11, 2019 | Crisis Communication, Storytelling
Construction sites and industrial plants are not self-explanatory. If open and transparent, communication allows to build a productive relation with stakeholders and local communities. In the best case they evoke noise, dust, traffic congestion. When it gets worse,...
by Silvia Vergani | Feb 20, 2019 | Crisis Communication
“Nobody likes the man who brings bad news”, wrote Sophocles in its Antigone. When the company faces a crisis or strong discontinuity, even the most skilled spokesperson might have a hard time. Neuroscience allows us to recognise and mitigate people reactions. It...
by Silvia Vergani | Oct 10, 2018 | Corporate Social Responsibility, Crisis Communication
While the Intergovernmental Panel on Climate Change launches a new alarm about global warming, a recent study suggests the language we speak influence how much we care about the environment. We already know that language is deeply rooted with culture, and...
by Silvia Vergani | Jun 19, 2018 | Crisis Communication
Natural catastrophes and disasters, incidents and pandemics. Beyond crisis communication supporting emergency response, more researchers do nowadays work around risk communication, analyzing processes and tools which may help people to protect against environmental,...
by Silvia Vergani | May 28, 2018 | Crisis Communication
Author: Gianni Catalfamo In recent times, two big corporate scandals seemed poised to shake the foundations of giant Corporations: Dieselgate and Cambridge Analytica. Who expected the two companies to sink, might be disappointed: data show record sales for...
